FAQ

Frequently Asked Questions

TruRep delivers instant haptic + audio feedback from an Apple Watch—no cameras, straps, or extra sensors—so you can adjust your mechanics on the very next shot.
Yes. TruRep’s core features—real-time form-correction feedback and basic shooting stats—are free forever. You can train, collect TruCoins, play mini-games, and join daily or weekly challenges at no charge.
The trial unlocks every Individual Premium feature for one week: TR-1 AI Coach, the Advanced Progress Suite, coin spending, premium challenges, and offline mode. Team System is not part of the free trial.
- Individual Premium – $ 4.99 per month or $ 39.99 per year (via Apple In-App Purchase)
- Team System – up to 20 player profiles on one team device, billed at $ 12,000 per year, purchased directly from TruRep (contact info@trurepapp.com for details)
The Team System lets a coach manage up to 20 players from one team device, view each athlete’s reps, accuracy, streaks, and TruCoin totals, and switch between profiles instantly. Because Team System licenses are handled outside the App Store, email info@trurepapp.com to set up an account or request school pricing.
Yes. TruRep currently requires an Apple Watch Series 4 or newer. We loan devices to select schools and teams—email us if your program is interested.
Open the iPhone app, sign in, and connect your Apple Watch. Once the watch is paired and live you’ll feel a buzz on your first rep.

TruRep automatically logs every make, miss, and shooting percentage, with breakdowns by drill, shot location, and distance. Free users see these core stats; Individual Premium unlocks deep-dive charts, hot-streak tracking, and a personal leaderboard rank, while the Team System adds a coach dashboard that rolls up all player data on the team device.
Ask any shooting question—“How do I stop my thumb-flick?”—and TR-1 returns instant, personalized advice. It uses a motion-trained AI model that adapts over time based on your reps and goals.
Free users collect TruCoins for progress tracking, but only Premium users can redeem them for gift cards, gear, and premium-challenge entries. Annual subscribers receive a 500-coin bonus on day one.

A motion-AI model tracks each shot from pocket to release. If your mechanics match the optimal pattern, you feel a buzz and hear a ping the instant the ball leaves your fingertips.
- iPhone running iOS 16.4 or later
- Apple Watch Series 4 or later, watchOS 10 or later

Force-quit both the iPhone and Watch apps, then reopen. Most sync glitches resolve immediately.
On iPhone go to Settings → Subscriptions → TruRep and tap “Restore.” Still stuck? Email support@trurepapp.com.
Email support@trurepapp.com